Last Updated(1/1/2025)

FBH Group

This policy governs how information is collected, used, and updated from users of the FBH Group Company website: https://fbh.sa

In the event of any discrepancies between the Arabic and the English version of this Privacy Policy, the English version shall be deemed legally valid.

This policy applies to the services and products offered by the company.

Identification of Personal Information

We may obtain some personal information of users when they visit the site, such as filling out forms, subscribing to news, responding to surveys, and using our services or resources available on the site. We may collect some personal data such as name, address, email, and phone numbers, which is provided at the user’s consent and will be used later to connect and respond to their queries wherever applicable.

Identification of Non-Personal Information

We may sometimes obtain non-personal data from users, including but not limited to browser agent details, computer type, site connections, operating system, internet service provider, etc.

Internet Browser Cookies

Most modern internet browsers allow users to decide to accept cookies. FBH.sa will use cookies to store information and the time frame for their retention to improve the user experience. However, rejecting cookies may cause some functions of the website to not function properly.

How We Use the Information Collected

The purpose of collecting personal data and information about users of the FBH Group Company website is to achieve the following goals:

• Personalizing user experience using the information collected to understand how the site is used by users and to improve the information provided by FBH Group.
• Improving customer service provided by FBH Group and enhancing customer satisfaction.
• Managing content and developing services for the users and providing means of support for them.
• Engaging with customers by sending messages to users about any topics of interest when they agree to that. This also includes sending emails to users containing news about the company, products, and services.

How We Protect Your Information

We take appropriate security measures to protect against unauthorized access, unauthorized modifications, disclosure, or destruction of data. These include internal reviews of data collection, storage, processing, and security measures to prevent unauthorized access to the systems in which personal data is stored.

Sharing Your Information

FBH Group Company does not sell or rent your personal information to third parties. There may be sharing of general user information not linked to any personally identifiable information regarding visitors and users of our site with our business partners, affiliates, and advertisers for the purposes set out above.

Third-Party Sites

This website may contain links to websites of suppliers, advertisers, and other parties. We disclaim any responsibility for any information, materials, products, images, or services provided on those linked websites. These sites may have their own privacy policies.

Changes to the Privacy Policy

FBH Group Company reserves the right to update the privacy policy at any time. The date of the last modification will appear at the bottom of the page. Users are encouraged to review the privacy policy periodically to stay informed about how we protect their data and to ensure continued agreement with the terms.

Offers & Discounts

Discount codes or coupons are subject to the following terms:

• Discount codes or coupons cannot be exchanged for cash.
• All discount codes, coupons, or offers are valid for a limited time and may be canceled without prior notification.
• No customer can claim any unused discount coupons.
• FBH Group Company reserves the right to determine the minimum order amount and the value of the delivery fee.

Contact Us

If you have any questions about this privacy policy, please contact us at the following address:

FBH Group
Prince Sultan Rd,
Jeddah 23623.
info@fbh.sa